Frequently Asked Questions

You can find answers to the common questions customers raise the most times

Addresses for online shopping

The company has addresses in 9 countries. USA, UK, China, Spain, Turkey, Germany, Italy, Greece and Cyprus.

You will find the addresses assigned to you after registration / authorization in your personal room.

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Attention Customers – Change Regarding Customs-Declarations for Parcels

Please be informed that the declaration service fee for customs-clearance of online parcels is changing.

Starting from July 1, 2025, the service fee will be 10 GEL.

For detailed information about the customs clearance procedure, please refer to the following link

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