Frequently Asked Questions

You can find answers to the common questions customers raise the most times

Shopping online

The billing address is the address you provide to the bank when receiving a plastic card.

Shipping address means the address where you want your item to be delivered, ie the warehouse address we provide in the United States, China, the United Kingdom, Germany, Turkey, Spain, Cyprus, Italy and Greece, from where we will ship it to you.

You can buy items in any online store around the world that delivers to our warehouse addresses.

Most stores indicate all products by weight, approximately you can always calculate the weight with the data provided by the store, however, you will receive accurate information after the parcels enter our warehouse in Europe, China or America.

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news
50% Discount on Trendyol for All Inex Customers!

All Inex customers can now enjoy an exclusive 50% discount when ordering from Trendyol!

 

Thanks to the direct partnership between Inex Group and Trendyol — the most popular Turkish online store — Inex customers are getting a brand-new benefit!

From July 17 to July 24, shop on the website or mobile app and use promo code INEX50 to get a 50% discount (up to 300 TRY maximum).*

The offer is available both to users who have previously ordered from Trendyol (first 500 people), and to users placing their first order from Trendyol (no limit on quantity).

⚫ When ordering from Trendyol’s website, you no longer need to copy-paste addresses from the Inex site — simply select Inex Group as the shipping provider and enter your name, surname, and room number.

⚫ You can pick up your parcels from the Inex branch linked to your room or receive them at your address via courier delivery service.

☑ Order directly from the website: www.trendyol.com or
Download the Trendyol app:

IOS         

Android  

* Please note: The offer does not apply when paying with a Turkish card.

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